COTA phone service for older Australians

The Council Of The Ageing, COTA, believe that ageing in Australia is a positive time of possibility. Their values include respect, diversity collaboration, and integrity.

COTA’s new phone support is there to support older Australians with questions about aged care system, home and residential care, and costs associated to your service. They will also connect you with local services, help you use the My Aged Care website, apply for online assessment and to fill in forms.

Your family or friends are welcome to contact COTA too.

You can phone COTA on 8268 9601 or 0438 431 817 between 9am and 4.30 pm on Tuesdays and Thursdays. They may get busy so be sure to leave a message and someone will get back to you.

You can also send a text to COTA on 0438 431 817 or email them on acsn@cotansw.com.au.

The service is also available in Cantonese and Mandarin.